Sales Policy for Epicctop Camping Gear Shop

At Epicctop, our goal is to provide you with top-quality camping gear and a seamless shopping experience. This Sales Policy outlines the terms and conditions related to purchasing products from our store, ensuring clarity and transparency for all transactions.

1. Introduction

Welcome to Epictop Camping Gear! Our Sales Policy outlines the terms and conditions for purchasing products from our website epicctop.com. By making a purchase, you agree to abide by these terms.

2. Ordering

• Placing an Order: Orders can be placed through our website epicctop.com by selecting the desired items and completing the checkout process.
• Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase and estimated delivery date.
• Availability: All items are subject to availability. We reserve the right to limit quantities and refuse any order.

3. Pricing

• Prices: All prices listed on our website are in US dollars and include applicable taxes unless otherwise stated.
• Price Changes: Prices are subject to change without notice. If there is a significant change in price after your order is placed, we will notify you before processing your payment.

4. Payment

• Payment Methods: We accept various payment methods including credit cards, debit cards, and other payment options as indicated at checkout.
• Payment Security: We use secure payment processing systems to protect your financial information. All transactions are encrypted for your safety.

5. Shipping and Delivery

• Shipping Methods: We offer various shipping options. Shipping costs are calculated based on the delivery location and shipping method selected.
• Delivery Time: Delivery times vary based on the shipping method and your location. You will receive a tracking number once your order is shipped.
• Shipping Costs: Shipping costs are non-refundable unless otherwise specified in our Return Policy.

6. Order Changes and Cancellations

• Order Changes: If you need to make changes to your order, please contact us as soon as possible. Changes can only be made before the order is processed and shipped.
• Order Cancellations: Orders can be canceled if they have not yet been processed. Once an order is in the shipping process, it cannot be canceled.

7. Returns and Exchanges

• Return Policy: Our Return Policy provides details on how to return items and request exchanges. Please review our Return Policy for eligibility and procedures.
• Restocking Fees: In some cases, restocking fees may apply. Details will be provided in our Return Policy.

8. Customer Service

• Contact Us: For any questions or issues related to your order, please contact our customer service team:
  • Email: info@epicctop.com
  • Phone: (518) 356-0009
  • Address: 5500 Willow St, New Orleans, LA 70115-7060, USA

9. Limitation of Liability

To the extent permitted by law, Epictop Camping Gear shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the amount paid for the product.

10. Changes to This Policy

We may update this Sales Policy from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

11. Governing Law

This Sales Policy is governed by and construed in accordance with the laws of the State of Louisiana, USA, without regard to its conflict of law principles.

Thank you for shopping with Epictop Camping Gear. We appreciate your business and are committed to providing you with high-quality products and excellent service.

For additional information, please refer to our Privacy Policy, Return Policy, and Terms and Conditions.