Terms and Conditions

Effective Date: March 8, 2025
Welcome to EpicCtop! These Terms and Conditions govern your use of our website https://epicctop.com/ (hereinafter referred to as the “Website”) and any purchases made through our platform. By accessing or using our Website, you agree to comply with these terms.

1. General Terms

• By using this Website, you confirm that you are at least 18 years old or have parental consent.
• You agree to use our Website lawfully and not engage in fraudulent activities or actions that could damage our brand.
• We reserve the right to update, modify, or discontinue any part of the Website without prior notice.

2. Product Information & Pricing

• We strive to provide accurate product descriptions and pricing, but errors may occur. If we identify an error, we reserve the right to cancel or adjust your order accordingly.
• Prices are displayed in USD ($) and are subject to change without notice.
• We do not guarantee that all products will be in stock at all times. If an item is unavailable after purchase, we will notify you and issue a refund or offer an alternative.

3. Orders & Payment

• By placing an order, you agree to provide accurate billing and shipping information.
• We accept credit/debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods.
• Your payment details are processed securely, and we do not store your credit card information.

4. Shipping & Delivery

• Orders are typically processed within 1-2 business days (excluding weekends and holidays).
• Estimated delivery times vary based on location and shipping method.
• International customers are responsible for customs duties, taxes, or import fees as required by their country.

5. Returns & Refunds

• We offer a 30-day return policy for unused and undamaged items in original packaging.
• If you receive a defective or incorrect item, notify us within 7 days of delivery for a free replacement or refund.
• Refunds will be processed within 5-7 business days after the returned item is received and inspected.

6. Intellectual Property

• All content on this Website, including logos, images, product descriptions, and text, is the property of EpicCtop and protected by copyright laws.
• You may not copy, reproduce, or distribute our content without prior written consent.

7. Limitation of Liability

• EpicCtop is not liable for any accidental, indirect, or consequential damages arising from the use of our Website or products.
• We are not responsible for delays or issues caused by factors beyond our control, including natural disasters, shipping disruptions, or third-party service failures.

8. Third-Party Links

• Our Website may contain links to third-party websites. We do not control or endorse these external sites and are not responsible for their content or privacy policies.

9. Termination of Use

We reserve the right to suspend or terminate access to our Website for users who violate these Terms and Conditions or engage in harmful activities.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States, and any disputes shall be resolved in a competent court within Louisiana.

11. Changes to These Terms

We may update these Terms and Conditions periodically. Continued use of our Website after modifications constitutes acceptance of the revised terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📍 Website: https://epicctop.com/
📞 Hotline: (518) 356-0009
📧 Email: info@epicctop.com
🏢 Address: 5500 Willow ST, New Orleans, LA 70115-7060, USA